It is one of life’s most difficult decisions - when do we move our loved one into supported residential care? Fortunately, the staff at the recently refurbished and reopened Caulfield Manor Hostel know just how difficult this time can be for families. That is why they have created an atmosphere that makes the move substantially easier.
From the moment you walk through the door at Caulfield Manor, you feel a sense of security and comfort. The stylish and elegant surroundings are complemented by the warm and inviting smiles of management and staff.
Manager, David Bracka, has assembled a team which is committed to making Caulfield Manor the number one choice for supported residential care. "We do not use agency staff. All our staff members are permanent, ensuring residents receive continuity of care. This helps our residents adapt to and enjoy their new environment right from the moment they settle in."
Caulfield Manor consists of I double and 29 single bedroom suites. The spacious rooms have been fully furnished, contain a private ensuite, access to Foxtel as well as a unique wireless alarm which residents can attach to the wall or carry with them to contact staff at any time of the day or night. If residents wish to bring in some or all of their own furniture, this can also be accommodated.
Having been recently refurbished, everything has been catered for in the design. This includes lifts to the upstairs rooms, terrace areas for morning and afternoon teas, upstairs balconies, internet access and a brand new kitchen area.
The decor throughout Caulfield Manor is boutique and very much upmarket - classy, with an elegant charm. Hand polished, period furniture throughout the many dining, lounge and activity rooms give this home a sense of dignified elegance. But while the surrounds are palatial, an innovative fee structure ensures that entry and ongoing costs can be tailored to suit most budgets.
The first rate facilities are complemented by an extensive range of services. The health and wellbeing of residents is of primary concern and this is addressed through indivualised care planning, regular medical visits and respite care. Beyond that, Caulfield Manor provides residents with a lifestyle.
There is an activities and lifestyle coordinator who arranges games, outings and gentle exercise. Caulfield Manor also provides a hairdressing salon, physiotherapy program, in house movies, laundry service and kiosk. There are even plans to bring in a masseuse. "No matter what level of care residents require, we want them to feel as if they are staying at a health resort. Families know that their loved ones will receive a level of care and attention at Caulfield Manor far beyond what they would be able to access in their own home," David said.
Families are actively encouraged to participate in care planning strategies. Special needs are identified from the beginning and ongoing consultation ensures that families remain an active part of the caring process. "We even provide private dining facilities to help the whole family celebrate special occasions," David noted. "The isolation and loneliness that many people feel living in their own home, is replaced at Caulfield Manor with a vibrant and communal environment which allows them to live rather than merely exist."
Ultimately, the management and staff at Caulfield Manor work tirelessly towards creating an inviting and comfortable environment for all residents.
While the move to supported residential care can be stressful, it is easy to see that, with everything taken care of, for residents and their families of Caulfield Manor, the decision is a much more relaxed one.
Call David on 9569 2600 today to organise a tour. Inspect and be impressed for yourself.